IngramOS — the operating system for the company
IngramOS is a business operating system: software a company runs its operations on. It holds who's who, what arrived, what needs doing, what has been decided, and the programs that run — so the state of a business lives in records instead of in somebody's head.
It is used by the companies Ingram Technologies operates, and by companies we work with. Sign-in is a Google Workspace account; there is no other way in.
Offices, not integrations
Work in IngramOS belongs to an office: a role with a charter saying what it is for, what it owns, and what it must never do alone, plus the permissions that back it. A person can hold an office. So can an AI agent — and when one does, it acts with exactly the authority that office carries, checked on every single call, never more. Revoking the office ends what the agent may do, instantly, with nothing to re-issue.
Connecting a mailbox
An office can be given access to a Gmail mailbox, so that the work arriving by email — an enquiry, a booking, a question — becomes tracked work instead of an unread thread. This is what IngramOS uses Google user data for, and nothing else.
- A person grants it, in person. The owner of the mailbox signs in to Google themselves and consents. No part of IngramOS can provision that access on somebody's behalf.
- It reads; it does not send. The office can search and read the mailbox, and can write a draft — which lands unsent in the mailbox owner's own Gmail, for them to edit, send or delete. No function that sends mail exists in IngramOS.
- The mailbox stays Google's. Messages are not copied into our database. IngramOS records only the envelope of a new message — who, when, subject, and the message id — so that work can be tracked against it, and reads the message itself live, from Gmail, when an office actually needs it.
- You can take it back. Disconnect it on the office's page, or revoke it in your Google account. Either one ends the access immediately.
Full detail — including which sub-processors see what, and the Limited Use commitments this is bound by — is in the privacy policy.
Getting in
IngramOS is not self-serve for the general public. If your company works with us, sign in with your Workspace account. Otherwise write to hello@ingram.tech.